Our
Team
We believe that the strength of our
business depends to a large degree
on the strength of our people. Our
company's strength is the successful
combination of the professional disciplines
and the unique talents in every team
member.
Workplace
The Kochar' Services facility in Amritsar,
India is an exciting workplace with
a youthful and bright environment.
The facility spans four floors and
encompasses 12,000 sq ft. The workplace
design and interiors are designed
to international standards, with emphasis
on service design and zero downtime
to the frontline executives.
-
Ergonomic
work areas
-
State
of the art training rooms with full
A/V capabilities
-
Meeting
and conference rooms
-
Climate
controlled data center
Electrical
System
The design of the electrical system
is to ensure power availability at
all times and is extremely secure
and has built-in redundancy at multiple
levels.
Fire
Detection and Suppression System
- An
intelligent fire detection and alarm
system with microprocessor-based fire
alarm control panels
- Server
rooms equipped with gas-flooding system
- Fire
tanks and fire hydrants are provided
Our
strength has been in delivering
superior quality ITeS solutions based
on our broad technical knowledge, supported
by comprehensive analytical & testing
capabilities.
- We
have a well setup eCRM System and
Knowledge base for Mobile Data Services
Support for receiving and resolving
customer complaints and providing
documented reports to AirTel.
- Our
Programming division focuses on CRM
systems and Mobile Application Development,
We create customized applications
that suit our Client's particular
business needs. We specialise in ASP,
PHP and . Net . Some of our work includes
: CRM Systems for various MNC brands,
NMS, SMS Gateway, mail on mobile with
sms notification, Knowledge base
- Majority
of our Customer Interaction Agents
come from a techno commercial background
with professional certifications like
CCNA, MCSE and academic qualifications
like MBA.
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