Data and Communication security are foremost issues for operations IT management. Policies, processes, personnel and tools need to be utilized to mitigate internal and external sources of risk. Kochar has a robust holistic approach to security. Human Resources division conduct through background checks on all employees and the company has dedicated security personnel at secured facilities. Additionally, security policies are clearly communicated to all personnel in mandatory training sessions. From an IT management perspective, IT policies are enforced through hierarchical access rules that ensure that all associates and even internal IT management have only limited access to data.

From an IT infrastructure perspective, data is communicated in a highly encrypted manner (internally and externally), and stored data is isolated using firewall software and physically on different systems (in secured rooms), and even geographically as mandated by service agreements.

Security highlights:

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