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KocharSoft one of the venture under the Kochar Group has its core competencies in providing a suite of web-enabled solutions/ services and tailor-made applications enhancing current business models, help meet business goals and ensure an immediate return on investment.
Our wide array of software solutions include CRM, Self Service, Mobile Communication and Business Intelligence. We align proven technical expertise with business insight to offer a comprehensive and best solutions. |
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| CRM Solutions |
| We have been developing highly customized Customer Relationship Management solutions(CRM) which can be adapted to work with different kind of switches. Plug in tools have also been developed for application and customer profiling. Also we are on a drive to transform Customer Relationship Interfaces to Customer Experience Ones. Our 24 hour Tools, powered by enriched knowledge base have made us successful in rendering the best support services to our customers. |
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| Mobile Tools |
| We have been developing applications to remotely access the mobile phones for testing purposes which can be content, application or device testing.These tools help to have a complete simulated environment as per mobile phone’s actual status at the testing site. These tools also help to carry out the short code, USSD, MMS, Bandwidth and IVR testing. Also a set of customized plug in trackers have been developed to monitor the performance of the communication sessions. |
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| E – Learning |
| We have been developing customized e learning applications which provide online learning, training and certifications. These tools are highly automated to let the trainees carry out peer to peer communication, have regular performance indicator alerts, real time test result and registrations. Automated tests can be formed once a trigger is fired. |
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| Self Service Tools |
| We have been developing tools which offer self service to users helping them to choose services on their own. The tools can be customized as per the required services. These help the users to have a complete walkthrough of the services being offered. |
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