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CRM
Solutions
| Call
Center CRM named eCRM that is used by
agents of telecommunication call center
to provide technical /customer support
to the clients in all Voice/Text/Video
mode. Sugar CRM for IT-Retailing, it provides
functionality for On Line selling of products. |
Mobile
Applications
| Application
based on WAP Push and that can to read
configurations from customer's handset
and can also guide about the location
of handset on a map. |
IVR
Application
ACD
Integration
| We
are the IInd organization in India that
has adopted Nortel Technologies
for higher productivity & skill based
routing. We have developed an application
that canl provide Computer based TelePhone
Interface(CTI) with all the functionality
of Telephone on IP without IP based Phones.
This application can also do Skill Based
Routing of calls provided to ACD switch. |
SMS
Gateway:
| NMS
Gateway is one step ahead of current way
of managing networks. NMS, a Network Management
Solution that helps organization in managing
increasingly complex and critical network
systems. It keep verifying network status
and inform details of issues, if found
any to concerned person using sms. Automation
of network management has become a must
for a growing organization. |
Custom
Development:
| We
are into developing products based on
high end technologies and concepts like:
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Mobile
Phone applications
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Client
- Server applications
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Business,
Enterprise and Application Integration
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| Work
Flow Manager, Resume Manager, Time Table
Generation for Training Department,
On line Training Knowledge Base, etc.
are few of other products developed
by us.
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