Data Support Services We offere state-of-the-art support center facility integrated with the latest CRM technologies and processes and customers are supported on multi-platform (various PDAs, PCs), data services technologies with personalized care. A total solution for mobile data services can be provisioned including the upselling and Support over the telephone, One-on-one web chat, Email support and On-Field Support. Device testing ( Numbers of parameters tested-115) Handsets are tested according to OTA compatibility Media Types OS Browser Applications MP3 player Video Player Audio Quality Video Quality Image quality Image Size-according to handset screen size Connectivity to PC without/using 3rd party software. Sending, Receiving, Downloading Data rates while connecting through     GPRS. Top MMS Sending/receiving of MMS Sending/receiving using different file types Max size of MMS that specific network supports Compatibility to other service providers Content Testing Application/content testing Applications/contents are tested according to File extensions Manufacturer and content provider specifications Handset compatibility issues Contents are tested after downloading according to following parameters: Audio Quality Video/Graphics Quality Image Quality Top